BILLING POLICY:
ALL accounts are due on the first of the month!! We will send
out email bills a few days before the first of the month.
As an option, for $1.00 per month extra, we will mail an invoice
mailer that will provide a return envelope for your payment.
PAST DUE ACCOUNT POLICY: All
accounts are due on the first of the
month!! Whether or not you get a paper bill or read the email
bill, the account is still due on the first of the month. Accounts
not paid by the close of business on the 14th of the month will be put
on "HOLD" AND a $5.00 reconnect fee will be applied.
This gives you a full two
weeks of "grace period".
Please note that placing accounts on "HOLD" will be
done automatically by the accounting/billing software. This
process is COMPLETELY AUTOMATIC. The accounting server does not
know why your account was not paid on time,
It requires human intervention to restart your account on the Internet
and in the accounting system. That is the reason for the
"reconnect" fee.
To avoid being placed on "HOLD" due to non-payment,
please consider
paying your account by credit card deduction. We have automatic
credit card software that will bill you card once a month so that your
account is always in perfect order. For those members that
faithfully pay their account(s) on time, we say a heartfelt "Thank
You". We have tried to craft this policy so that it will not
affect you in any way. If any member has a question regarding
these policies, please send an email to billing@sabinenet.com
or call us during office hours at 409-787-3833.
Thank you for your understanding.
Butch and Jalane
Click HERE to email the
Billing Department |