Billing Policy
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BILLING POLICY:     ALL accounts are due on the first of the month!!  We will send out email bills a few days before the first of the month.  As an option, for $1.00 per month extra, we will mail an invoice mailer that will provide a return envelope for your payment.                                 
                                
                               


PAST DUE ACCOUNT POLICY:      All accounts are due on the first of the
month!!  Whether or not you get a paper bill or read the email bill, the account is still due on the first of the month.  Accounts not paid by the close of business on the 14th of the month will be put on "HOLD" AND a $5.00 reconnect fee will be applied.  
                                 
                                  This gives you a full two 
                                  weeks of "grace period".  

Please note that placing accounts on "HOLD" will be done automatically by the accounting/billing software.  This process is COMPLETELY AUTOMATIC.  The accounting server does not know why your account was not paid on time, 
                                   
                 
 

It requires human intervention to restart your account on the Internet and in the accounting system.  That is the reason for the "reconnect" fee.

To avoid being placed on "HOLD" due to non-payment, please consider
paying your account by credit card deduction.  We have automatic credit card software that will bill you card once a month so that your account is always in perfect order.  For those members that faithfully pay their account(s) on time, we say a heartfelt "Thank You".  We have tried to craft this policy so that it will not affect you in any way.  If any member has a question regarding these policies, please send an email to billing@sabinenet.com or call us during office hours at 409-787-3833.

Thank you for your understanding. 

Butch and Jalane
Click HERE to email the Billing Department

 

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